FAQ

Available sizes may include single-door, 1.5-door, double-door, two-door, three-door, and double-plus-single combinations. Each product page shows the sizes currently available for that specific design.

Measure the actual width and height of the garage door itself. Do not include the surrounding wall, frame, trim, or exterior opening. All product dimensions are shown as width × height.

Contact our support team before ordering. Include your garage door width, height, and a clear front-facing photo so we can help you choose the most suitable option.

No. Two separate doors require two individual covers so each door can be aligned and secured correctly.

We work to display product colors as accurately as possible. However, screen settings, lighting, printing batches, and material texture may cause slight color differences.

No. Most EverHolidayHome® garage door covers are designed for simple seasonal installation without professional assistance or special tools.

Most single-door covers can be installed by one person. For larger double-door and multi-door covers, two people are recommended for easier alignment and installation.

The included installation accessories are intended for temporary seasonal use. Follow the product instructions carefully, keep fasteners away from moving components, and inspect the cover regularly.

This depends on the specific product, installation method, and garage door design. Only operate the door when the product instructions confirm that normal movement is supported and the cover does not interfere with tracks, hinges, rollers, handles, or safety sensors.

Remove the cover before strong winds, storms, heavy snow, or other severe weather conditions. Seasonal decorations should not remain installed when conditions may cause them to loosen or become damaged.

Yes. Clean and dry the cover completely before folding it. Store it in a cool, dry indoor area away from moisture, heat, and direct sunlight.

After checkout, you should receive an order confirmation email at the address provided during purchase. Please check your spam or promotions folder if it does not appear in your main inbox.

Contact us as soon as possible. We will do our best to assist, but changes and cancellations cannot be guaranteed once processing, production, packing, or shipment has started.

Contact us immediately after placing your order. Address changes may not be possible once an order has entered processing or shipment.

Payment may be declined because of incorrect billing details, insufficient funds, bank security checks, transaction limits, or card restrictions. Please verify your information or contact your payment provider.

Payments are processed through the secure payment services available at checkout. EverHolidayHome® does not directly store your complete card details.

Shipping time varies by destination, product, carrier, local delivery conditions, and seasonal demand. Processing time is separate from carrier transit time.

Once your order ships, tracking information will be sent to the email address used at checkout. Tracking may require additional time to become active after shipment.

Carrier tracking systems may take time to show the first scan. Updates can also be delayed while packages move between facilities or during periods of high shipping volume.

Some orders may be shipped in more than one package. When this happens, separate tracking information may be provided for each shipment.

Check the delivery area, mailbox, porch, side entrance, household members, and nearby neighbors. Contact the delivery carrier if needed. If the package still cannot be located, contact our support team with your order number.

Depending on the destination, import duties, taxes, customs fees, or handling charges may apply. Unless otherwise stated at checkout, these charges are the responsibility of the recipient.

Eligible return requests must be submitted within 30 days of the date your order is marked as delivered.

Items must be unused, unwashed, uninstalled, unaltered, undamaged, and returned with their original packaging and included accessories.

Installed, used, altered, or damaged products generally cannot be returned unless a verified defect was not reasonably visible before installation.

For change-of-mind returns, incorrect size selections, or other reasons not caused by EverHolidayHome®, the customer is generally responsible for return shipping costs.

Approved refunds are normally submitted after the returned product has been received and inspected. Your bank or payment provider may then require approximately 5–10 business days to display the funds.

Contact us within 7 days of delivery. Include your order number, a description of the issue, and clear photos of the product, damage, packaging, and shipping label when applicable.